Privacy Policy
Last updated: April 2, 2026
Proxima Global Ventures FZC ("we", "us", or "our") operates https://xauusdtips.info (the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services. Please read this policy carefully. By accessing or using the Service, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
1.1 Personal Information You Provide
- Name and email address when you create an account
- Payment and billing information when you subscribe to paid plans (processed securely by Stripe)
- Profile information you choose to provide
- Communications you send to us (e.g., support requests)
1.2 Information Collected Automatically
- Device and browser information (type, operating system, language)
- IP address and approximate location
- Pages visited, time spent on pages, and navigation patterns
- Referral source and search terms used to reach our site
1.3 Authentication Data
We use Supabase for authentication. When you sign in using email/password or a third-party provider (e.g., Google), Supabase processes your authentication credentials. We do not store your password directly; it is managed securely by Supabase's infrastructure.
2. How We Use Your Information
We use collected information for the following purposes:
- Provide, operate, and maintain our trading signals, analysis, and educational content
- Process transactions and manage your subscription
- Send transactional emails (account confirmation, password resets, signal alerts)
- Analyse usage trends to improve our platform and user experience
- Detect and prevent fraud, abuse, or security incidents
- Comply with legal obligations
We will never sell your personal data to third parties.
3. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your experience:
3.1 Essential Cookies
Required for authentication, session management, and core site functionality. These cannot be disabled without breaking the Service.
3.2 Analytics Cookies
We use Google Analytics to understand how visitors interact with our website. Google Analytics collects data such as pages viewed, session duration, and device information. This data is aggregated and anonymised where possible. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.
3.3 Third-Party Cookies
Embedded TradingView widgets may set their own cookies to provide interactive charts and financial data. These cookies are governed by TradingView's own privacy policy.
4. Third-Party Services
We integrate with the following third-party services, each with their own privacy practices:
Stripe
Payment processing for subscriptions. We do not store your full credit card details; Stripe handles all payment data in compliance with PCI-DSS standards.
View Privacy Policy5. Data Retention
We retain your personal information for as long as your account is active or as needed to provide you with our services. If you delete your account, we will remove your personal data within 30 days, except where we are required to retain it for legal, accounting, or reporting obligations.
Anonymised and aggregated analytics data may be retained indefinitely as it cannot be used to identify you.
6. Data Security
We implement industry-standard security measures to protect your data, including encrypted connections (TLS/SSL), secure authentication flows, and access controls. However, no method of electronic storage or transmission over the Internet is completely secure. While we strive to protect your personal information, we cannot guarantee its absolute security.
7. Your Rights
Depending on your jurisdiction, you may have the following rights regarding your personal data:
- Right of Access — Request a copy of the personal data we hold about you
- Right to Rectification — Request correction of inaccurate or incomplete data
- Right to Erasure — Request deletion of your personal data ("right to be forgotten")
- Right to Restrict Processing — Request that we limit how we use your data
- Right to Data Portability — Request your data in a structured, machine-readable format
- Right to Object — Object to processing of your data for certain purposes
- Right to Withdraw Consent — Withdraw consent at any time where processing is based on consent
To exercise any of these rights, please contact us at [email protected]. We will respond to your request within 30 days.
8. International Data Transfers
Your information may be transferred to and processed in countries other than your own. Our third-party service providers (Supabase, Stripe, Google) may store data in various locations worldwide. We ensure that appropriate safeguards are in place, including standard contractual clauses and data processing agreements, to protect your information in accordance with this Privacy Policy.
9. Children’s Privacy
Our Service is not directed to individuals under the age of 18. We do not knowingly collect personal data from children. If we become aware that we have collected personal data from a child without parental consent, we will take steps to delete that information promptly. If you believe a child has provided us with personal data, please contact us at [email protected].
10. Financial Disclaimer
The content provided on https://xauusdtips.info, including trading signals, market analysis, commentary, and educational materials, is for informational purposes only and does not constitute financial advice, investment advice, trading advice, or any other form of professional advice.
Trading gold (XAUUSD) and other financial instruments involves substantial risk and may not be suitable for all investors. Past performance is not indicative of future results. You should consult with a qualified financial advisor before making any investment decisions. We are not liable for any losses or damages arising from your use of the information provided on this platform.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we make material changes, we will notify you by posting the updated policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.
12. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us: